This Refund Policy applies to purchases on stars.md that are processed by Paddle.

1. 14-day refund window

You may request a refund within 14 days from the day after each transaction (initial purchase or renewal).

2. No additional qualifiers or exceptions by stars.md

stars.md does not apply additional usage-based conditions or exclusions for refund requests made within this 14-day window.

Refund handling follows Paddle's Invoiced Consumer Terms. If there is any conflict, Paddle's terms prevail.

3. Human-driven services

Our paid offering is self-serve digital access to analytics software. No human-driven, custom, or manually delivered services are included in paid plans.

4. How to request a refund

You can request a refund using the link in your Paddle receipt email or by contacting info@stars.md. Please include your account email and transaction details.